"We can always depend on Oriel to provide expert technical advice and excellent service"

Amy Kwong, IT Manager,
Sony DADC (Australia)

CONSULTING SERVICES @ ORIEL

We're not a 'box dropper'. Oriel is a consultancy led business. We want to understand your business then align an IT strategy to your business goals.


This evolution in our business model is a response to the major shifts that have occurred in the IT market over the last few years, particularly:

  • The need for a “big picture” strategic view to be taken of the IT infrastructure, rather than just focusing on individual islands of technology.
  • The need for a multi-disciplinary perspective that takes into account risk management, compliance obligations and alignment of IT with business objectives.
  • The need for IT departments to consistently demonstrate a strong ROI to the business units and measurable continuous improvement.

A Holistic Approach to IT

Not so long ago, IT departments could segment infrastructure into neat silos. Decisions to acquire new technology could safely be made within each silo based on straightforward price / performance / functionality metrics. As technology has evolved and become easier to integrate, things have changed, and silos no longer provide a workable analytical framework. Decisions about any component of the IT infrastructure can have a significant impact on other critical aspects of the overall picture. Hence, the options for decision makers have increased manyfold.

A Broader Perspective

IT now operates in a broader corporate compliance framework increasingly driven by IT Governance requirements, information security, and risk management.

These factors are at least as important as the technology issues when considering the best approach to ROBOs, DR, data management and business continuity — but this is alien territory for many IT departments.

  • What is IT Governance, and what do your auditors expect?
  • What security policies and procedures do you need?
  • How do you draft them?
  • How do you create a risk register?
  • And how do you find the time to do all this?

The business units’ expectations of what IT delivers are now sky high. Resolving these challenges are at the core of Oriel’s Consulting Services Division — it’s what we do. We help you see the “big picture”. We develop “joined up” IT strategies for the different pieces of your infrastructure. And we have extensive practical experience of tackling the hard stuff — DR and Business Continuity, risk management, IT Governance, security policies and procedures, and developing and implementing practical ITSM regimes.

BUSINESS DRIVERS
  • Aligning your IT initiatives with business objectives.
  • Increasing the efficiency and effectiveness of your IT infrastructure.
  • Migrating from a reactive to a proactive approach to IT Service Management.
  • Achieving and maintaining compliance obligations.
  • Due diligence for major IT decisions and high profile, high cost IT investments.
  • Filling knowledge gaps in specialist areas such as information security, IT Governance and IT Risk Management.