"We can always depend on Oriel to provide expert technical advice and excellent service"

Amy Kwong, IT Manager,
Sony DADC (Australia)

Oriel Professional Services Advantage (OPSA)

With an OPSA prepaid service hours agreement, your business can be assured of professional, expert and on-demand support services.

Rather than the traditional reactionary approach to IT service and support, Oriel's OPSA provides customers control over their budgets by pre-purchasing support hours. The benefits are better hourly rates and no PO’s needed each time support or service is requested, allowing Oriel to respond to your needs faster.

Oriel provides a range of skills for remote and onsite support covering networks, servers and desktop as well as Project Management and Design services. Service requests can be placed via a 1300 number access to our Oriel Management Centre where calls are logged and monitored to ensure timely service delivery.

OPSA ensures easy access to the Oriel skill sets that complement your own internal IT team.